Privacy Policy

MCG Group Ltd

Last Updated: 16.03.26

MCG Group Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal information when you visit our website or contact us regarding our services.

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MCG Group Ltd is a groundworks and civil engineering contractor operating across the Midlands and the United Kingdom.

For the purpose of data protection legislation, the data controller is:

MCG Group Ltd
1623 Warwick Road
Knowle
Solihull
West Midlands
United Kingdom
B93 9LF

Email: info@mcg-group.co.uk

2. Information We May Collect

We may collect and process the following information:

Personal Information

Name
Email address
Telephone number
Company name
Project details submitted through enquiry forms

Website Usage Information

IP address
Browser type
Pages visited
Time spent on our website

This information may be collected automatically through website analytics and cookies.

3. How We Collect Your Information

We collect information in the following ways:

When you contact us

When you submit an enquiry through our contact form or request a quote.

When you communicate with us

When you contact us by email or telephone.

Automatically through website technologies

Through cookies and analytics tools that help us understand how visitors use our website.

4. How We Use Your Information

We use your information to:

Respond to enquiries and quote requests
Communicate with you regarding potential projects
Provide information about our services
Improve the functionality and performance of our website
Maintain internal business records

We do not sell, rent or trade your personal information to third parties.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

Legitimate Interest

To respond to enquiries and manage business communications.

Consent

Where you voluntarily provide your contact details through forms.

Legal Obligation

Where we are required to comply with legal or regulatory requirements.

6. How We Store and Protect Your Data

Your information may be stored securely through our website platform and internal communication systems.

We take reasonable steps to protect your information including:

Secure website hosting
Password protected systems
Limited access to personal data

However, no online data transmission can be guaranteed to be completely secure.

7. Data Sharing

We may share information with trusted service providers where necessary for business operations, including:

Website hosting providers
IT service providers
Analytics providers

These providers are required to keep your data secure and confidential.

We may also disclose personal information if required by law.

8. Cookies and Website Tracking

Our website may use cookies and analytics tools to improve user experience and analyse website performance.

Cookies may collect information such as:

Pages visited
Time spent on the website
Device and browser information

You can manage or disable cookies through your browser settings.

9. Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries and maintaining business records.

When information is no longer required it will be securely deleted.

10. Your Data Protection Rights

Under UK GDPR you have the following rights:

The right to access your personal data
The right to request correction of inaccurate data
The right to request deletion of your data
The right to restrict processing
The right to object to processing
The right to data portability

To exercise any of these rights please contact us using the details below.

11. Contacting Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

MCG Group Ltd
Email: info@mcg-group.co.uk

12. Changes to This Policy

MCG Group Ltd may update this Privacy Policy from time to time to reflect changes in legal requirements or website functionality.

Any updates will be posted on this page.